Send Gifts and Flowers to India
Online Florists to India
At your service since 2001
Flowers & Gifts Delivery all over India
Customer Service at Send Gifts to India
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Flowers and Cakes to India Same Day Gifts To India.Assured Delivery on Same day.
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ITEM LIST
Same Day Delivery
Mid Night Delivery
Fresh Flowers
Premium Flowers
Long Lasting Flowers
Cakes
Birthday Cake
Anniversary Cake
Wedding Cake
Kids Cake
Eggless Cake
Photo Cake
3 / 4 Star Cake
5 Star Cake
Sweets
Chocolate Gifts
Dry Fruits
Fresh Fruits
Apparel Gifts
Ladies
Gents
Kids
Bag n Back Pack Gifts
Books Gifts
Combo Gifts
Cosmetics
Gents
Ladies
Baby Care
Perfumes
Gents
Ladies
Kids
Gift Vouchers
Cafe Coffee Day
Dominos Pizza
Mainland China
Oh Calcutta
Pantaloons
Pizza Hut
Raymond's
Shoppers Stop
Handicraft Gifts
Jewellery Gifts
Fashion
Gold / Diamond
Pearl
Kids School Bag / Backpack
Kids Cycles & Perambulators
Kids Stationery
Leather Gifts Items
Gents
Ladies
Office Stationary
New Born Gifts
Premium Gifts
Puja Gifts Items
Showpiece Gifts
Toys & Games
Dolls
Soft Toys
Funskool Games
Electronic Toys
Other Games
Watches
Gents
Kids
Ladies
Pairs


Refund Policy


  1. Under what circumstances when refund is possible?

    Refund is possible under the following circumstances :

    a. Order is cancelled upon request.
    To cancel the order, please call 91-9230765100. Alternatively, may write to iof@IndiaOnlineFlorists.com

    How is the refund procedure being carried out?

    Refund will be carried out within three days once one of the above mentioned criteria is met. Once the refund has been successfully processed, you will receive a refund notification via email. Safe keep this refund notification for checking against your monthly credit card bill.

    Addition : Customer’s account will reflect the amount within 15-20 working days.

    The amount of refund related to an order cancellation is as follows

    Amount Refunded Conditions
    100%

    when credit card has not been charged and flowers/gifts have not been ordered from our supplier.

    90%

    when credit card has been charged and flowers have not been ordered from our supplier.

    30%

    after flowers/gifts have been ordered from our supplier.

    0%

    after the flower/gift leaves our shop/office.


    b. Recipient not satisfied with the flowers/gifts delivered.

    If the recipient is not satisfied with the flowers/gifts delivered due to un-fresh flowers or dissatisfied due to quality, the customer who ordered the Flowers/Gifts will be given 100% refund, subject to the other points of our terms & condition and provided that

    the recipient refuses to accept the Flowers/Gifts and returns the same instantly at the address stated on the Delivery Order with intact condition. AND

    Customer writes to us a mail about the reason of dissatisfaction. Please state the Transaction ID, the sender and the recipient's name in the Email Form. This feedback will be used to help us to improve our customer service.

    c. Unavailability of flower/gift types or colors

    The website reserves the right to replace the products with another product of the same or higher value, if the ordered flower/gift types or colors are not available (e.g. due to shortage in supply) at that particular moment. No refund request will be accepted for this reason.

    d. Destination of delivery is beyond our coverage

    In case any area is out of our specified city list or in case any area is not accessible for any reason beyond our control.

  2. How is the refund procedure being carried out?

    Refund will be carried out within three days once one of the above mentioned criteria is met. Once the refund has been successfully processed, you will receive a refund notification via email. Safe keep this refund notification for checking against your monthly credit card bill.


Privacy Policy , Cancellation Policy , Refund Policy , Substituion Policy

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